airlines
Which Airline Ranks Worst in Customer Satisfaction?
Last year, airlines in the US posted their highest profits in more than a decade — but all that money sure didn’t buy a lot of customer satisfaction.
Southwest Passengers Freak Out After Mistaking ‘Mom’ for ‘Bomb’
When Is The Cheapest Time to Book a Flight? — Dollars and Sense
Yikes! British Airways Mistakenly Tells Passengers Their Plane Is Going Down — Twice
People scared of flying might mark British Airways off their list of possible airline choices for good after an automated announcement mistakenly told passengers to prepare for a crash-landing — twice.
Pilot Causes Terror Alert When He Gets Stuck in the Bathroom [AUDIO]
They may want to re-evaluate pilot training over at Delta Airlines and spend a little more time on how to work the lavatory. The pilot of an 18-passenger Delta flight got stuck in the airplane’s bathroom mid-flight and ended up causing a terror alert on the ground.
Airline Forces Passengers to Pay $31,500 for Fuel — Or Be Stranded [VIDEO]
Flying the friendly skies is one thing. Being forced to pony up the cash to do it while en route is something else entirely.
But that’s what happened on a flight operated by Austria-based carrier Comtel earlier this week.
Will American Airlines’ New Boarding Method Save Time or Create Chaos?
For about a decade, airlines and academics have tried to figure out the fastest way to load passengers onto a plane. The less time spent on boarding, the more revenue-generating flights airlines can squeeze into a day. In fact, according to a 2008 study in the Journal of Transport Management, every minute cut on boarding can save $30 per flight.
Now American Airlines is trying out a new boarding method, and reaction is mixed.
