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	<title>NEWSTALK 860 &#187; complaints</title>
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		<title>Which Airline Ranks Worst in Customer Satisfaction?</title>
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		<pubDate>Tue, 10 Apr 2012 19:33:01 +0000</pubDate>
		<dc:creator>Shauna Wright</dc:creator>
				<category><![CDATA[Business News]]></category>
		<category><![CDATA[Travel]]></category>
		<category><![CDATA[airlines]]></category>
		<category><![CDATA[complaints]]></category>

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		<description><![CDATA[Last year, airlines in the US posted their highest profits in more than a decade — but all that money sure didn’t buy a lot of customer satisfaction. The 2011 Airline Quality Rating (AQR) report indicates profits are up largely from making passengers fork over baggage fees and higher fares, and eliminating free in-flight food. [...]]]></description>
			<content:encoded><![CDATA[<p>Last year, airlines in the US posted their highest profits in more than a decade — but all that money sure didn’t buy a lot of <a href="http://travel.usnews.com/features/Americas_Meanest_Airlines_2011/">customer satisfaction</a>.</p>
<p class="more_act text"><a href="http://ksfa860.com/airline-worst-customer-satisfaction/" title="Which Airline Ranks Worst in Customer Satisfaction?">Read More</a><em>|</em><a href="http://ksfa860.com/airline-worst-customer-satisfaction/#comments_wrap" title="Which Airline Ranks Worst in Customer Satisfaction?">Comment</a></p>
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